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          Electric Shaver Service, Shavers - Electric, Lincoln, NE
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          FAQ's

          How do I find parts on your web site... ?

          Use the "Product Search" to find parts for your product.
          If you have the part number enter it or Enter the model or type number found on your shaver or appliance.
          For best results only enter one word or set of numbers.
          Enter the body of the model or item number, if your model number is 5585/U only enter 5585, leave out hyphens and slashes.

          If your model number search does not show any results the number you are entering may be wrong please re-check it, for example an "8" and "B" look the same as well as an "I" and "1". If you still do not get any results parts may or may not be available, please contact us and we will provide further information.


          What is the best shaver ...?

          Due to all of the different beard and skin types, there is no one best shaver. Trying a shaver for at least three weeks is the only way to judge how well it is going to work for you, it takes that long for your skin and beard to adjust to the cutting system of a specific shaver. Almost every manufacturer has a money back trial period (thirty to sixty days) so take advantage of it, use the shaver for three weeks and if you are not satisfied, return it to us or the manufacturer (depending on the manufacturers policy) for a refund minus shipping. If you have been using a certain brand and are fairly satisfied with it's performance, I would start with the same brand, most of the new models have been improved over the older versions, then if you are not satisfied, try a different manufacturer.

          We do recommend buying the higher priced models of a particular manufacturer, you get what you pay for as far as durability and shaving performance.


          What is the advantage of using an electric shaver over a razor blade ...?

          Electric shavers are comfortable, quick and convenient, rechargeable shavers can be used anywhere, anytime

          A razor blade removes skin along with the whiskers, electric shavers remove very little if any skin. Many dermatologists recommend use of electric shavers because the stainless steel, platinum or gold coating on the head or foil prevents skin irritation. Dry shaving is preferred because it does not destroy the acid layer on the skin which keeps bacteria away.


          Why does the foil on my shaver wear out so fast ...?

          1. Pushing to hard while shaving, you only need light pressure to get a good shave, let the shaver do the work for you.
          2. Denting the foil by dropping the shaver or banging the foil into something will cause a hole to form, keep the foil covered by the protective cap when not in use.
          3. Taking a long time to shave, longer than 4 minutes will prematurely wear out a foil.
          4. A heavy beard will wear out a foil quicker than a soft beard


          How often should I change the heads, foils and cutters of my shaver ...?

          Remington Foil/Screen ShaversScreen every 6 months, Cutters every 12 months
          Remington Rotary ShaversHead and cutter sets every 12 months
          NorelcoHead and cutter sets every 18 months
          BraunScreen and cutter every 12 months
          WahlScreen and cutter every 12 months
          PanasonicScreen and cutter every 12 months
          WindmereScreen and cutter every 12 months
          GrundigScreen and cutter every 12 months
          EltronScreen and cutter every 12 months

          What is the definition of the terms you use...?

          Wet/Dry: Can be used in or out of the shower, can be washed under water, can be used with shaving lotion or cream.

          Cordless: Runs on batteries only, will not operate from the cord. If batteries are run down it will need to be charged before use.

          Cord/Cordless: Runs on batteries or runs form the cord when plugged in, will run from cord if the batteries are run down without charging it first.

          Foil, Screen, Head: The metal screen over the cutter, the part that rubs on your face while shaving.


          Shipping Rates and Information

          Shipping rates vary by weight and where they are being shipped.
          To estimate the shipping rate add the item(s) to the shopping cart basket, enter the country and postal code then click the "Calculate Shipping and Taxes " button.

          Standard Mail and Priority are shipped via the US Postal Service and may be used for shipment to all USA 50 States, APO, FPO, Alaska, Hawaii, Puerto Rico, Mariana Province, Guam and US Virgin Islands.

          DeliveryTimes

          Typical Delivery Times for continental USA:

          Orders are shipped same or next business day.  Same day when order is placed by 1:00pm Central Time.  We do not ship on weekends or holidays.
          The day you place the order and weekends do not count as delivery days.

          UPS Standard Ground Takes 1 to 5 Days.

          UPS 3 day takes 1 to 3 days (do not count holidays, Saturday and Sunday).
          Delivery is Mon-Fri before the end of the business day.

          UPS 2 day takes 1 to 2 days (do not count holidays, Saturday and Sunday).
          Delivery is Mon-Fri before the end of the business day.

          UPS 1 day takes 1 day (do not count holidays, Saturday and Sunday)
          Delivery is Mon-Fri before 3:00pm local time

          US Mail Priority Mail takes 2 to 3 days (do not count holidays and Sunday) and is delivered Mon-Sat

          US Standard Mail mail takes 2 to 7 days (do not count holidays and Sunday) and is delivered Mon-Sat

          International Times:

          Most international shipments take 7 to 14 days to arrive, however some areas may take up to 3 weeks.

          International Shipping

          For International shipping rates add the item(s) to the shopping cart basket, enter the country and postal code then click the "Calculate Shipping and Taxes " button.
          If your country is not listed on the drop down list we do not ship there.
          Average international air mail shipping charges range between US$12.95 and US$20.00 per order. 
          These prices can be higher or lower depending on destination and items shipped.

          Customs Information:

          You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be paid by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from ElectricShaver.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. 

          Customs forms for all international packages list the value of your order's contents.
          If the order is a gift, the package is marked "Gift," but the cost of the items is still stated on the customs form. We are not able to describe the contents in any other way.
           
           

          Return Policy and Guarantees

          • Electric Shaver Service will fully refund or exchange most items within 30 days of receipt.
             
          • 10 Days from date merchandise was received
            Refunds or exchange is available on these products:

            Replacement parts to include foils, screens, heads, cutters, blades.
            Batteries and circuit boards are not returnable they will only be replaced if defective.
             
          • 30 Days from date merchandise was received
            Refunds or exchange is available on the remainder of our merchandise.

            Exceptions

            Once the package has been opened, Norelco and Braun shavers & trimmers must be returned to their respective companies to honor their money back guarantee, return information is included with the instructions.  Be sure to keep your receipt.
             
          • All returns must be accompanied by a return merchandise authorization number (RMA#) and a copy of the original invoice.  Call 1-888-476-1785 or email us at sales@electricshaver.com to receive an RMA number.

            Return to:

            Electric Shaver Service
            Returns Dept RMA# (enter RMA # Here)
            315 South 11th Street
            Lincoln, NE 68508
             
          • All items returned must include original packaging, instruction manuals and accessories.


          Part and Product Information:
          When inquiring about parts please include the brand & model number of your shaver or appliance

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